This caff is located at the back of the deli called ‘A.T. Welsh’ and has been in town as long as I can remember. It’s still quite popular though and sells overpriced provender for tourists, the middle classes and the befuddled.
At the back of the deli sits a café called ‘Austins’ aimed at people with grey hair and at least one walking aid. The entrance corridor is redolent of a dementia village; a large glass display case containing a recreation of a war-time shop featuring a large golliwog (and a shelf full of mini ones), old cans contain Colman’s Mustard (not mustard gas), Lion (whatever that is), Fowler’s Treacle and Tate And Lyle. Old mincing machines, tills, wartime paraphernalia (such as ration books) all perfectly preserved looking like the set from Goodnight Sweetheart. But someone has been in there and left a Kit Kat Chunky on the counter. Reminds me a bit of the Game of Thrones Starbucks incident where a paper cup was left on the set during filming.
It’s fair to say that this place hasn’t changed for years and the punters like it that way. There are no card payments (except in the deli) and no wifi even though this would be very useful since the phone signal is woeful and tethering difficult.
It’s got a tiled floor and bricked walls adorned with lots of large enamel advertising boards from the 30’s and 40’s – Fry’s Milk Chocolate, Brooke Bond Tea, OXO, Lyon’s tea etc.
Never had an impression of overly-friendly staff here but this place has character (and a few characters judging by a few of the locals) but it is a safe, middle-class and octogenarian safe-heaven in a world where you can get knifed buying a packet of biscuits. Prices are not surprisingly Nantwich and tourist but not exorbitant. China cups appear with metal teapots. I swear these they are the same cups and teapots I got served when I came here as a kid.
Furniture is wooden faux medieval style with embroidered backs on benches to reassure the oldies they are in the right place. Only an Ovaltine dispenser is missing. But then that is a little too much this century for this place. After all Austin’s is part cafe, part dementia village.
I ordered my favourite sausage sandwich which came with a salad garnish on semi-stale bread. The sausage was also a bit spicier than usual so I was a bit disappointed. I also like the cottage pie here though it is usually served hotter than the sun’s core so you can leave it, go to another town and come back and it’s still piping hot.
This place has been going downhill then but will the customer’s notice anyway? Said punters are the over-fifties and a few tourists that can sign the visitor’s book if they wish. I just put ‘Wot no wifi?’. And on that subject I asked at the counter about it. ‘We don’t need it here and I don’t know anything about it anyway’. So it is still a wifi black-hole but most of its punters are retired so they don’t actually need to do any work. But since you can’t even get a phone signal in this cave of a place then God help them if they need to contact the outside world for an ambulance?
Verdict: 3/5
Good:
Interesting decor. Deli has nice food. Shop museum.
Bad:
Pricey. No wifi. Iffy coffee.

Love this cafe but I agree it’s not what it was. Keep up the good work by the way. Andy from Hull.
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What a place! Love it, it’s like a museum my friend!
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Just the place to be now for that wartime spirit!
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Love this time-capsule!
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great shop and cafe – enjoy reading your description
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We really like the deli and the cafe. Been here many times and is always spot on!
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briiillllllllllll!!!!!!
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not a cheap deli and a bit old fash but good
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really enjoy the food here and it’s so lovely and interesting and when we go I am a little sad but then you no that lol ahaha ha and yes
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Sooooooooooooooooooo old and naff
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When I go in here I think of the Dad’s Army theme tune
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Silly Boy!
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It’s more kinda lika museum than a cafe
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Old fashioned and proud of it!!
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They live in the past and don’t care that’s true – but the oldies like it so who cares lol and they bring in their pension books lol xx
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Pension Central!
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Coccoon !!!! Oldies everywhere but that’s ok as they spend their pension lol
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Biddies but a nice bitta cake when me auntie takes us – like the stuffed man behind the glass with the olden stuff
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Bonjour mes amis – we loved this place when we came in 2015 so hope it will be still there when we return next year – xcxx
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Fine but no wifi 😦
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If this place had wifi then it would be great oh and the fact it has no windows of course.
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Love the food here and been coming for donkey’s year – plenty of well-healed here too. Always a pleasure and love the shop too. Musuem is great with the display of the old world style shops. Great tea and crockery etc. Love your review x
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You make me laugh and it’s all true – full of old biddies lol
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Old, old. old 😦 Nah not for me
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ONE DAY THEY WILL GET BLOODY WIFI!!!!!! AND LET YOU USE CONTACTLESS AT THE TILL!!!!!!
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Still no wifi GRRRRRRRRRRRRRR!!!!
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Old fashioned attitudes and awful coffee. This place is dying sadly and the owners do not care.
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WiFi is here! Writing from the table!
Thank you for signposting I’ve been trying to find this cafe since I came here with my toddler 18 years ago! Wonderful food and lovely extra helpful staff and it’s great that the 1930/40s theme remains because my toddler is now 19 and has seen it for himself and was amazed at this little hidden gem of a grotto 😊
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Oh my god they have wifi? We might go and have a look. Because of my son’s medical condition, we have never risked going into the cafe itself as it is a ‘black spot’ but will investigate.
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Visited here last year and we surprised to see how downhill the Shepard’s Pie had gone. Meat not minced properly and it turned my stomach to be frank. We were a group of four and urgently needed wifi as the phone signal is non-existant. We needed to check some trains and the staff were adamant that there would be no wifi so we left our food and went elsewhere. We will never return sadly. It is a shame as this place always had potential. The sausage was always great and so is the museum so they just need to make some changes to attitudes and things will be fine. I know a few people who work very close that won’t go in there now as it feels the customer is always wrong.
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LOVE IT !!.
If we were more local, we’d be here ever day. Its nice / good that, there is no wifi. We remember the art of listening & using our mouths.
food is scrummy, place is warm with character.
& its nice you can step back in time, pay for items – brought & leave a happy customer.
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There are many problems with not having wifi. 1) Difficult for people to work or have meetings without it. 2) No internet access means it is hard to get anything on phones to work. You might need to check something, book a ticket or check your bank balance, whatever. 3) Some people want to pay using their phones. 4) As the phone signal in there is very poor, it would be hard to get an ambulance quickly without any communications being available. 5) Also you have to pay in the shop if you do not have cash. 6) I rest my case. Quod erat demonstrandum! 🙂
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True but have they actually got wi-fi now? And have they still got the ‘orrid coffee? The butcher guy is a bit miserable so we stopped buying our meat there but could have a cuppa as i like the shop at the back.
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